Returns & Exchanges

We want you to be obsessed with your DROOL purchase, which is why we offer a hassle-free 30-day return policy for a full refund or exchange. Items must be in their original, unused condition with all packaging intact to qualify.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original box and attach the prepaid shipping label provided via our portal.

• 3.
  Drop It Off

  Hand your package to the designated carrier or drop it off at any authorized collection point in your area.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.